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Windows » Business » Helpdesk & Remote PC » ServiceDesk Standard Edition 2014.2.0



ServiceDesk Standard Edition 2014.2.0 screenshot

ServiceDesk Standard Edition 2014.2.0



ServiceDesk Standard Edition 2014.2.0 screenshot
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Download time:
56K: 33m 14s  64K: 29m 5s  128K: 14m 32s  768K: 2m 1s
Downloads:
Total: 133 | Last week: 0
Hits:
421 visitors
Publisher:
OS Support:
Win2000, Win7 x32, Win7 x64, WinServer, WinVista, WinVista x64, WinXP 
License:
Shareware 
Date added:
16-08-2014 
Last Update:
13-08-2014 
Size:
13.63 Mb


 


ServiceDesk Standard Edition Publisher's description:

from Spinso

ServiceDesk is simple ready to use software, useful for service oriented firms to systematically manage Service Contracts and Customer Complaints.
AdChoices:


ServiceDesk
- Provide best after sales service
- Eliminate paperwork
- Reduce Turn around time by timely responding to customer complaints & queries
- Increase Customer Satisfaction and win more loyal customers
- Improve Product/Service Quality by addressing the recurring issues

ServiceDesk Features
Service Contract
Manufacturer, retailers or service provider can systematically manage service contracts and eliminate lot of paperwork.
Easily identify customers within Warranty, AMC or other contracts.
Track duration of contract and stay informed about the contracts that is active, expired or due for renewal.
Fetch customer contract and service history information at your finger tips while attending the service call.

Contract Management in ServiceDesk enables you to
- Create Contract
- Renew contract
- Track Contract status i.e. Expired or Active

Complaint Management
Reduce response time and increase customer satisfaction by tracking every single complaint right from registration, assignment to closure so it never goes unattended.

Complaint Management is quiet simple in ServiceDesk.

It covers 3 important stages i.e.
- Registering Complaint
- Assigning it to Service Executive
- Complaint Closure

The different stages of complaint gives you the insight on status of complaint whether it is solved or pending


Service Desk Installation
ServiceDesk is windows based application and can be easily installed
Just Download, Install and Get Started.

System Requirements:

Microsoft .Net 2.0 Framework

Program Release Status: New Release
Program Install Support: Install and Uninstall



ServiceDesk Standard Edition Version History:

ServiceDesk Standard Edition 2014.2.0 added on: 13-08-2014 - actual version


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ServiceDesk Standard Edition Related Tags:

    Service Desk          Service software          Service CRM          Field software          Service Contract          Complaint management          Field Service Manager          IT Service Desk          Help Desk Software          repair management software          service center software          service industry software          servicedesk          service          customer          contract          management          complaint      





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